Returns and Exchange Policy

At Hamon.pk, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may request a return or exchange according to the policy below.

1. Return Eligibility

Items may be returned or exchanged if they meet the following conditions:

The request is made within 7 days of delivery.

The product is unused, unworn, and in original condition.

The item includes all original tags and packaging.

The product is not damaged by the customer.

2. Non-Returnable Items

The following items cannot be returned or exchanged:

Products that have been worn, washed, or used.

Customized or personalized items.

Items purchased during special promotions or clearance sales (unless defective).

3. Exchange Policy

Customers may request an exchange for:

Size issues

Defective or damaged products

Incorrect item received

Exchanges are subject to product availability.

4. Damaged or Incorrect Products

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with your order number and photos of the product.

5. Return Shipping

Customers may be responsible for return shipping costs unless the product received was damaged or incorrect.

6. How to Request a Return or Exchange

To start a return or exchange request, please contact our support team through hamon.pk and provide:

Order number

Product name

Reason for return or exchange

Photos (if applicable)

Our team will guide you through the next steps.

7. Inspection Process

Once we receive the returned item, our team will inspect it to ensure it meets the return conditions before processing an exchange or refund.

Thank you for shopping with Hamon.