Frequently Asked Questions

Please read our FAQ before sending us a message.

free delivery with in Islamabad,Rawalpindi and Punjab

At the moment we are accepting cash on delivery in selected regions( like Islamabad and Rawalpindi) and easypaisa/jazzcash for rest of regions.

Domestic delivery within Pakistan typically takes 2 to 4 working days for standard shipments. Major cities like Karachi, Lahore, and Islamabad offer faster, 24-hour.

Your personal data is protected and used only for processing orders and improving your shopping experience on our website. We respect your privacy and do not sell, trade, or share your personal information with third parties, except when required to process your order (such as payment processing or shipping) or when required by law.

Thank you for shopping with Hamon. We make sure your order is processed quickly and delivered safely. Here is what happens after you place an order on our website.

1. Order Confirmation

Once your order is successfully placed, you will receive an order confirmation email containing your order number and purchase details.

2. Order Processing

Our team reviews and processes your order. During this stage we verify the order details, confirm product availability, and prepare it for shipment.

3. Packaging

Your items are carefully packed to ensure they arrive in perfect condition. We take extra care when preparing every order.

4. Shipping

After packaging, your order is handed over to our trusted delivery partner. You may receive shipping updates or tracking information once your order has been dispatched.

5. Delivery

Your order will be delivered to the address you provided at checkout. Delivery times may vary depending on your location.

6. Customer Support

If you have any questions about your order, our support team is always ready to help. Please contact us through our website or customer service channels.

Thank you for choosing Hamon.

Thank you for shopping with Hamon. We are committed to delivering high-quality sportswear and providing a smooth shopping experience. Please read our Order & Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

  • All orders placed on hamon.pk are processed within 1–3 business days.

  • Orders are processed Monday to Saturday, excluding public holidays.

  • Once your order is confirmed, you will receive an order confirmation email with the details of your purchase.

2. Order Verification

For security purposes, we may contact customers to confirm certain orders before shipping. Orders may be delayed or cancelled if verification cannot be completed.

3. Shipping Locations

We currently ship across Pakistan. Delivery availability may vary depending on the courier service and location.

4. Delivery Time

Estimated delivery times are as follows:

  • Major Cities: 2–4 business days

  • Other Areas: 3–6 business days

Delivery times may vary due to weather conditions, courier delays, or public holidays.

5. Shipping Charges

Shipping charges may vary depending on order size, weight, and delivery location. Any applicable shipping charges will be clearly displayed during checkout.

6. Order Tracking

Once your order has been shipped, you may receive a tracking number or shipment update so you can monitor the delivery status.

7. Delayed or Failed Delivery

If a delivery attempt fails due to incorrect address, unavailable recipient, or other reasons, the courier may attempt delivery again or return the package.

8. Order Cancellation

Orders can only be cancelled before they are shipped. Once the order has been dispatched, cancellation may not be possible.

9. Damaged or Missing Items

If your order arrives damaged or if an item is missing, please contact our support team within 48 hours of delivery so we can assist you.

10. Contact Us

If you have any questions regarding your order or shipping, please contact us through our website support page.

Thank you for choosing Hamon.

Send us an email

For inquiries, please send us a message through our website contact form.